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Professional Services Disclaimer and Liability Limitation

Welcome to RustDesk. By accessing, browsing, or utilizing our digital platform, professional services, and associated resources, you formally acknowledge, comprehend, and agree to the comprehensive terms set forth within this legal disclaimer. This document governs your utilization of our service ecosystem and establishes the legal boundaries regarding our operational liabilities. If you do not agree with any provision contained herein, you must immediately discontinue your use of RustDesk and any services provided through our infrastructure.

As-Is and As-Available Provision of Services

All software, tools, technical frameworks, documentation, and professional services delivered by RustDesk are provided strictly on an as is and as available basis, without warranties of any kind, either express or implied. To the absolute maximum extent permitted under applicable law, RustDesk explicitly disclaims all representations and warranties, whether statutory, express, or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
• Warranties arising from course of dealing, usage, or trade practice during the operational lifecycle.
• Guarantees regarding uninterrupted access, operational continuity, error-free execution, or immediate correction of technical defects.
• Assurances concerning the absolute security, virus-free status, or malware resistance of downloadable components and remote management nodes.

Complete Absence of Express or Implied Guarantees

RustDesk makes no definitive commitments, guarantees, or warranties regarding the outcomes, productivity enhancements, financial returns, or operational efficiencies achievable through the deployment of our services. We expressly disclaim any liability for outcomes derived from misconfigurations, unauthorized access, or the failure of end-users to maintain appropriate internal cybersecurity protocols. Users bear the sole responsibility for validating system compatibility, verifying data integrity, and conducting independent testing prior to deploying our tools in production environments.

Comprehensive Limitation of Liability for Financial and Consequential Losses

To the fullest extent allowable by governing legal jurisdictions, RustDesk, its executive leadership, directors, employees, contractors, partners, and affiliated entities shall not be held liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages whatsoever. This stringent limitation of liability encompasses, without limitation, damages incurred due to:

• Loss of anticipated profits, revenue streams, business contracts, or commercial opportunities.
• Interruption of business operations, system downtime, administrative delays, or workflow stoppages.
• Corrupted, altered, lost, or compromised data sets, proprietary files, and intellectual property.
• Unauthorized acquisition, interception, or breach of sensitive information transmitted across public or private telecommunication networks.
• Costs associated with procuring substitute technologies, recovery services, or alternative operational workarounds.

This limitation applies regardless of the legal theory invoked—whether grounded in contract, tort, strict liability, negligence, or otherwise—and even in instances where RustDesk has been explicitly advised of the potential occurrence of such damages.

Data Governance, Processing Frameworks, and Third-Party Interactions

In connection with the delivery of our professional services, RustDesk collects, processes, and maintains specific categories of technical and administrative information. We adhere to stringent data protection standards designed to safeguard user privacy against unauthorized disclosure.

• Purposes of Processing: Data is acquired strictly for authenticating user sessions, optimizing software performance, troubleshooting technical anomalies, and fulfilling statutory compliance mandates.
• Retention Lifecycles: Personal and technical data is retained solely for the duration necessary to satisfy operational purposes, resolve disputes, and comply with applicable regulatory frameworks.
• Security Safeguards: We deploy robust administrative, physical, and technical safeguards, including encryption protocols and access controls, to mitigate the risk of unauthorized data exposure.
• Third-Party Disclosures: Information may be shared with trusted third-party service providers exclusively to facilitate core operational requirements, subject to strict confidentiality agreements.

Indemnification Obligations of the End-User

By engaging with RustDesk, you agree to defend, indemnify, and hold harmless RustDesk and its officers, agents, and representatives from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or professional fees—including reasonable legal counsel fees—arising directly or indirectly out of your breach of these terms, your misuse of our services, or your infringement of any intellectual property or privacy rights belonging to third parties.

Modification of Terms and Operational Updates

RustDesk reserves the absolute right to modify, amend, revise, or update this disclaimer at any time without prior individual notice. The current iteration of this document shall be published on our platform, bearing the revision identifier 09/19/2026. Continued utilization of our services following the publication of modifications constitutes your binding acceptance of the revised terms.

Contact and Administrative Communications

For formal inquiries, legal notifications, or clarifications concerning this disclaimer or our operational protocols, please direct your communications through our designated channels:

• Postal Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
• Electronic Mail: [email protected]
• Telephone Support: 074793745